SHIELD Insurance

Privacy Statement for SHIELD Insurance

This Privacy Statement outlines how SHIELD Prime Apps ("we", "our", or "us") collects, uses, and protects your information when you use our Shopify application, SHIELD Insurance. This privacy statement applies to users based in both the United States and the European Union (EU), as well as users from other regions, and is designed to comply with relevant privacy laws, including the General Data Protection Regulation (GDPR) for EU users, applicable US privacy laws, and other international privacy regulations.

By using our application, you agree to the collection and use of information as described in this Privacy Statement. If you do not agree with these terms, please do not use our application.

1. Information We Collect

We collect the following types of information when you use our Shopify application:

• Account Information: When you sign up for our application, we collect your Shopify store details, email address, and other information necessary to authenticate and provide the application’s services.

• Transaction Data: We may collect transaction data such as purchase details and order history. Payments are processed exclusively through Shopify’s payment system, and we do not store any payment information ourselves.

• Usage Data: We collect information about how you interact with our application, including features used, pages viewed, and other activities.

• Personal Data: If you are a customer of a Shopify store using our application, we may receive personal data (such as name, email, address) to help fulfill orders or provide other customer-related services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Improve Our Services: To offer you the features and functionalities of the application, improve its performance, and develop new features.

• Customer Support: To provide support, address issues, and respond to inquiries.

• Communication: To send important updates, including changes to the terms of service, privacy statement, or any relevant service notifications.

• Compliance and Legal Obligations: To comply with applicable laws and regulations and to ensure the security of our platform.

• Marketing: We may use your information for promotional purposes, including sending marketing communications, but only if you have consented to receive such communications.

3. Legal Basis for Processing (for EU Users)

If you are a user in the EU, our legal basis for processing your personal data is as follows:

• Consent: We may process your data based on your consent when you sign up for our application or opt-in to receive marketing communications.

• Contractual Necessity: We process your data to perform the contract between us, such as providing our application’s services.

• Legal Obligation: We may process your data to comply with legal obligations (e.g., keeping records of transactions).

4. Data Sharing and Third-Party Service Providers

We may share your information with third-party service providers for the purpose of providing and improving our services, including but not limited to:

• Shopify: We work with Shopify, and your store data may be shared as necessary to integrate and deliver the application’s functionality. Payments are processed exclusively through Shopify’s payment system, and we do not store any payment data.

• Other Service Providers: We may use third-party providers for analytics, hosting, and marketing services. These providers will only have access to the necessary information to perform their tasks and are prohibited from using your data for any other purposes.

We do not sell your personal data to third parties.

5. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Statement, to comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your account or personal data, we will process the request as required by law, but certain data may be retained for legal or business purposes.

6. Security of Your Information

We take reasonable measures to protect your data from unauthorized access, alteration, or disclosure. While we use industry-standard security measures, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Data Rights (for EU Users)

If you are located in the EU, you have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.

• Rectification: You can request corrections to any inaccurate or incomplete data.

• Erasure: You can request that we delete your personal data, subject to certain exceptions.

• Restriction of Processing: You can request that we limit the processing of your personal data.

• Data Portability: You can request a copy of your data in a structured, commonly used format.

• Objection: You can object to the processing of your personal data, including for direct marketing purposes.

To exercise these rights, please contact us at contact@shieldprime.app.

8. International Data Transfers

As our services may be used by individuals in both the US, the EU, and other regions, your data may be transferred to, processed, and stored in countries outside of the EU and the US. By using our application, you consent to the transfer and processing of your data in accordance with this Privacy Statement. In cases where your data is transferred outside of the EU, we ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your data in compliance with applicable laws.

9. Provision for Customers Outside of the US and EU

For users outside the United States and European Union, please be aware that your data will be transferred, processed, and stored in the United States and possibly other jurisdictions. The data protection laws in these regions may differ from those in your country of residence. By using our application, you consent to the transfer and processing of your data in accordance with the laws and regulations in those jurisdictions.

10. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. If we make significant changes, we will notify you by posting a notice within the application or sending you an email. Your continued use of the application after any changes indicates your acceptance of the updated Privacy Statement.

11. Contact Us

If you have any questions or concerns about this Privacy Statement, please contact us at:

SHIELD Prime Apps
Email: contact@shieldprime.app

By using our application, you acknowledge that you have read and understood this Privacy Statement.